We have a range of appointment options available to patients. Each session is made up of pre-bookable face to face appointments, bookable on the day face to face appointments and some bookable on the day telephone consultations. All appointments can be booked by telephoning the surgery or emailing us. Pre-bookable appointments are also available for booking through My Health Online. When booking an appointment you will be asked for some basic information – this is in order that our staff can direct you to the correct clinician or signpost you to other services that are available and may be more suitable. If a patient aged under 16 with an acute presentation contacts the surgery they will be offered an urgent appointment (telephone/video or face to face). In addition to this any patient who is identified as urgent will be offered an urgent (same day or within 24 hours) appointment (telephone/video or face to face). Our reception telephones are available between the hours of 8.30am and 6.30pm, Monday to Friday.

Please note: During the Practice Half-Day there is no doctor available on Thursday afternoons. If you need a doctor urgently at this time, the medical cover is provided by our neighbouring practice, Gwalchmai. To access this service please ring Parc Glas Surgery up to 6.30pm.